Terms of service

Welcome to our online skincare store. Please read these Terms and Conditions carefully before using our website or purchasing our products.

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our website or services.

2. Definitions

"Company", "we", "us", or "our" refers to Meezan.

"Website" refers to our online store accessible at meezan.com.au

"Products" refers to all skincare items available for purchase on our website.

"Customer", "you", or "your" refers to the person accessing our website and/or purchasing our products.

3. Account Registration

To purchase products from our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

You must provide accurate, current, and complete information during the registration process and update such information to keep it accurate, current, and complete.

4. Products and Pricing

All product descriptions, images, and specifications are provided for informational purposes only. We reserve the right to modify product specifications without prior notice.

All prices are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice.

5. Orders and Payment

By placing an order, you are making an offer to purchase products. We reserve the right to accept or decline any order for any reason.

Payment must be made at the time of placing an order. We accept [list payment methods].

All transactions are processed securely through our payment gateway provider.

6. Shipping and Delivery

We ship products within Australia only.

Delivery times are estimates only and not guaranteed. We are not responsible for delays due to postal service or courier issues.

Shipping costs are calculated at checkout and are non-refundable.

7. Returns and Refunds

We accept returns within 14 days of delivery for unused, unopened products in their original packaging.

To initiate a return, please contact our customer service team at info@meezan.com.au.

Refunds will be processed within 7-10 business days after we receive and inspect the returned items.

For faulty or damaged products, please contact us within 48 hours of receiving your order.

Customers are responsible for all return shipping costs.

8. Product Use and Safety

Our skincare products are for external use only unless explicitly stated otherwise.

We recommend performing a patch test before using any new skincare product.

We are not responsible for allergic reactions or adverse effects resulting from the use of our products.

If you experience any adverse reaction, discontinue use immediately and consult a healthcare professional.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of our company and is protected by Australian and international copyright laws.

You may not use, reproduce, distribute, or create derivative works from our content without our express written consent.

10. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which can be found at https://meezan.com.au/policies/privacy-policy.

11. Disclaimers and Limitations of Liability

Our products are not intended to diagnose, treat, cure, or prevent any disease or health condition.

We make no warranties or representations about the effectiveness of our products for any particular purpose.

To the maximum extent permitted by law, we exclude all liability for any loss or damage of any kind (including consequential loss) arising from the use of our products or website.

12. Indemnification

You agree to indemnify, defend, and hold harmless our company, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our website or products.

13. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [your state/territory].

14. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes indicates your acceptance of the modified terms.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us by Clicking Here 

16. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect.